REFUND
&
CANCELLATION
POLICY
IMPORTANT!:
Once your
Web
Hosting
Package(s)*
account
is
cancelled,
any
and
all
Website
Information
will
be
lost.
Kahtech
Hosting
and
Web
Designs
is
not
responsible
for
the
loss
of
your
website
once
a
cancellation
order
has
been
processed.
Please
backup
your
account
using
your
FTP
login
and
remove
your
Website
folders
and
files
stored
on
your
Web
Hosting
Package(s)*
before
proceeding
with
a
cancellation.
REFUND:
You
have
45
days
after
receiving
your
Web
Hosting
Package(s)*
to
decide
to
cancel.
This
is
an
unconditional,
no-questions-asked
policy.
If
you
are
not
completely
satisfied
with
any
of
our
Web
Hosting
Packages(s)*,
just
cancel
your
account
within
45
days
for
a
refund
of
the
purchase
price.
CANCELLATION:
KAHTECH
Hosting
and
Web
Designs
does
not
issue
a
full
refund
for
Web
Hosting
Package(s)
that
are
cancelled
after
45
days.
Refund & Cancellation Instructions:
WARNING! KAHTECH Web Hosting and Designs will not process a
cancellation
until
all
the
required
information
is
filled
out
correctly.
Visit
SUPPORT
CENTER
and
provide
the
following
required information:
Full
Name:
Account
Name
on
File
Email
Address:
Email
account
you
registered
with
Telephone:
Account
Telephone
# on
File
Department:
Support
Subject:
Should
read
"CANCEL
ACCOUNT
"
Message:
Must
include
the
following:
Domain
Address:
www.yourdomain.com
Domain
Login:
username
Domain
Password:
password
Cart
ID:
number
that
was
issued
on
Order
Confirmation
Email
Any information that is missing will delay your refund. We will credit your account for the cost of the Web Hosting Package(s)*
Services
only.
Please
allow
up
to
30
days
for
the
credit
to
appear
on
your
statement.
*
Our
45-Day
Money
Back
Guarantee
does
not
apply
and
is
not
limited
to
the
following:
Additional
services
you
purchased
separately
to
enhance
your
Web
Hosting
Package(s)
through
a
third
party
vendor,
i.e.
SSL
certificates,
Domain
Name
Registration
or
Transfers
etc.
(Often
these
types
of
services
are
transferable
and
can
be
transferred
to a
new
hosting
plan.)
NOTICE:
In
an
effort
to
reduce
fraud
or
to
prevent
other
hosting
companies
from
"unauthorized"
acting
on
your
behalf,
the
Refund
&
Cancellation
Instructions:
information
must
be
provided
before
a
cancellation
order
will
be
processed.
KAHTECH
Hosting
and
Web
Designs
will
make
every
effort
to
confirm
the
identity
of
the
account
holder,
but
is
not
responsible
for
account
information
that
has
been
compromised
through
no
fault
of
our
own.
In
the
event
that
your
account
was
terminated
without
your
notice
we
will
provide
documentation
to
you
that
was
provided
to
us
through
procedures
followed
in
this
policy.
KAHTECH
Hosting
and
Web
Designs
will
be
glad
to
restore
your
account
to
working
condition
should
this
unlikely
event
occur.
Thank
You
for
choosing
KAHTECH
Hosting
and
Web
Designs
